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Rinnai  |  SKU: CX199IN

Rinnai CX Series 11 GPM Indoor Tankless Water Heater – Natural Gas (CX199IN)

Regular price $2,504.00


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Our 100% Price Match Guarantee has the following restrictions: 

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The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges 

Price Matches Do Not Apply For Exchange Orders, or replacements 

Please Note: Some Exclusions May Apply

Delivery and Shipping

Your order processing time is 1 to 2 days. Please note that the cut-off time for order placement is 6 p.m. Orders received after this time will be processed on the following business day.

Your order will arrive within 4 to 7 days on average (free shipping over $200). Shipping for orders under $200 incurs a flat fee of $15. We currently offer shipping only within the continental United States (island deliveries may incur additional costs); international shipping is not available.

Mostly all of our orders are shipped via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time. Please make sure to put the correct phone number at checkout.

Upon placing your order, you will receive a confirmation e-mail. This message will confirm your order has been received by our system, and your credit card was approved for purchase. We will not charge your card until the item has shipped unless it's back ordered and we need to hold an item for you. 

As soon as your order is received on our end, we process it!

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Description

Upgrade your home with the Rinnai CX Series 11 GPM Indoor Tankless Water Heater – Natural Gas (CX199IN), designed for exceptional performance and intelligent operation. Featuring Smart-Sense™ Adaptive Gas Valve Technology and Smart-Connect™ Bluetooth® control, this premium model ensures consistent hot water, maximum energy efficiency, and unmatched reliability.

Perfect for large households or commercial setups, the CX Series provides up to 11 gallons per minute, allowing multiple showers and appliances to run simultaneously without loss of temperature. Built with a stainless steel primary heat exchanger and backed by a 15-year limited warranty, this heater delivers long-lasting performance and peace of mind.

Key Features:

  • Powerful 11 GPM Flow Rate – Ideal for high-demand households or multi-bathroom use.
  • Smart-Sense™ Gas Valve Technology – Automatically adapts to Natural Gas or Propane.
  • Smart-Connect™ Bluetooth® Control – Connect via smartphone or tablet for quick monitoring.
  • Smart-Circ™ Ready – Compatible with optional pump or accessory kit for recirculation.
  • High Efficiency (UEF 0.98) – Reduces energy costs while delivering consistent performance.
  • Versa-Vent™ Conversion Option – Easily switch from indoor to outdoor installation.
  • Durable Construction – Stainless steel heat exchanger ensures long-lasting reliability.
  • Compact Wall-Mounted Design – Saves space while maintaining easy service access.
  • Extended Warranty – 15 years (heat exchanger), 5 years (parts), 1 year (labor)

What’s Included

  • Rinnai SENSEI® CX Water Heater
  • Wall Mounting Bracket
  • (4) Self-Tapping Screws (4.2 x 25MM)
  • Gas Conversion Label (Propane)
  • (2) Vent Screens & (2) Vent Screws
  • Installation & Operation Manual
  • Cascade Cable Assembly (Connect up to 24 units)

Specification

Specification Details
Model Number CX199IN
Fuel Type Natural Gas
Indoor/Outdoor Indoor
Color/Finish Gray
Flow Rate 11 GPM
BTU (Max) 199,000
UEF (Efficiency) 0.98
Venting Type 2"/4" or 3"/5" Concentric, PVC Vent (up to 75 ft)
Heat Exchanger Stainless Steel
Smart Connectivity Bluetooth® Smart-Connect™
Dimensions (W x H x D) 18" x 31.3" x 11.4"
Product Weight 55 lbs
Shipping Weight 74 lbs
Warranty 15-Year (Heat Exchanger) / 5-Year (Parts) / 1-Year (Labor)
Required Accessories Isolation Valve MIVK-T-LW (Sold Separately)
UPC 766156017384

Care & Maintenance Instructions

  • Annual Maintenance: Schedule professional inspection and descaling once a year to ensure optimal performance.
  • Filter Cleaning: Check and clean the water inlet filter every 6 months.
  • Venting System: Inspect venting for debris or blockages regularly.
  • Temperature Setting: Avoid setting above 140°F for residential safety and energy savings.
  • Winter Care: If installed in cold climates, ensure the unit and pipes are properly insulated.