The Bio Flame Ethanol Smart Burner

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us, let us know and we beat the price hands down. We want you to feel confident that you are getting the absolute best price for the product you are ordering. 

Our 100% Price Match Guarantee has the following restrictions: 

Promotions such as rebates and buy one, get one free offers are not eligible 

The website can not be a discounter or auction website (ie; eBay, etc..) 

The competitor must be an Authorized Retailer of the item you have purchased 

The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges 

Price Matches Do Not Apply For Exchange Orders, or replacements 

Please Note: Some Exclusions May Apply

Your order processing time is 1 to 2 days. Please note that the cut-off time for order placement is 6 p.m. Orders received after this time will be processed on the following business day.

Your order will arrive within 4 to 7 days on average (free shipping over $200). Shipping for orders under $200 incurs a flat fee of $15. We currently offer shipping only within the continental United States (island deliveries may incur additional costs); international shipping is not available.

Mostly all of our orders are shipped via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time. Please make sure to put the correct phone number at checkout.

Upon placing your order, you will receive a confirmation e-mail. This message will confirm your order has been received by our system, and your credit card was approved for purchase. We will not charge your card until the item has shipped unless it's back ordered and we need to hold an item for you. 

As soon as your order is received on our end, we process it!